Items in cart: 0 Total: $0.00 View Cart   Checkout

TAXABLE SUPPLY. All prices are plus 10% GST.

Pricing subject to change without notice.

RETURN GOODS POLICY

1) WARRANTY

Sellers only obligation shall be to replace such quantity of goods supplied proved to be defective. Seller shall not be liable for any loss or damage, direct or consequential, arising out of the use of or the inability to use the goods. Before using, user shall determine the suitability of the goods for his intended use and user assumes all risk and liability whatsoever in connection therewith. The foregoing may not be changed except by an agreement signed by an officer of the Seller.

2) ERRORS MADE BY WRAPAWY

If an error is made by WRAPAWAY when processing a customer's order, the goods are returnable provided that:

a) the goods ae in a saleable condition (to be assessed by WRAPAWAY).          

b) the error is reported to our Sales Department within 7 days from receipt of the goods.

THE GOODS MAY BE REPLACED OR A CREDIT FOR THE FULL VALUE OF THE INVOICE WILL BE RAISED.

3) CUSTOMER ERRORS

If a customer has made an error when ordering, the goods are returnable provided that:

(a) The goods are in a saleable condition (to be assessed by WRAPAWAY)

(b) The goods must not have been changed fromt their original state.

(c) The goods must be standard with regard to width, length and product type.

Non-standard products will not be accepted for return.

(d) A restocking fee of 20% will be charged.

OTHER CLAIMS

Claims for short shipment of goods or damaged in transit will only be recognised if a claim is recieved within 7 days from the date of delivery advice.